WhatsApp, the popular instant communication app owned by Meta that is used by many for quick texting is reportedly facing an issue.
WhatsApp users in Uganda are currently unable to send and receive messages.
We can confirm that the outage is affecting both personal chats as well as group chats. It currently seems impossible to send a message on WhatsApp groups, but personal chats also seem to be largely affected.
Outage detection website DownDetector confirms that WhatsApp is not working for thousands of users. Affected regions based on the website’s heat-map include major cities Kampala, Entebbe but we fear the outage is affecting users everywhere.
WhatsApp Web also appears to be affected by the outage, and we can confirm that app’s web client is simply not connecting anymore. Anyone trying to use WhatsApp Web will be greeted to an error message like the one seen below.
